Planned Social Concern (PSC) is a successfully profitable self regulated micro-finance organisation operating in India. Our operations have existed for seven years, weathering the past
challenges in Indian micro-finance quite well. We operate five branches in peri-urban areas. We currently have over 6,000 active customers with a portfolio in excess of Rs.8.75Cr.
PSC is a family of over 40 individuals whose strength emanates from the trust of customers they have earned over the years by providing trustworthy services to them. Today, we are know as one of the most innovative and customer friendly institution.
We believe that micro finance is a business but not one where profit maximisation is the priority. In PSC customer service objective is paramount in meeting both social and financial goals. We have long recognised that social and financial aspects of microfinance are deeply intertwined and we work towards this duality rather than just profitability. In PSC, social performance is a management style and vision that puts customers at the centre of all strategic and operational decisions. This is more than just the financial protection
of customers. It aligns financial protection with the ability to enable the social outcomes.
This issue of annual report celebrate the multiple facets of our transformation. The most important one is being able to do a little bit more every day So this year, forget about the year as a whole. Forget about months and forget about weeks.